Privacy Policy

For what purposes will we use your personal data?

The personal data we collect from you, we will use them for the following purposes that are necessary for the service you request:

Responding to messages from the contact form, Provision of any requested service, Shipping of products purchased from this online store.
Creation of products

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

Identification and contact data, Hobby data.

How can you access, rectify or cancel your personal data, or object to its use or exercise the revocation of consent?

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request via email to sdg@sedraga.com and must contain:

Full name of the owner.
Address.
Telephone number.
E-mail used in this website.
Copy of an official identification attached.
Subject “ARCO Rights”.

Description of the purpose of the letter, which may include but not limited to the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important in case of revocation of consent, please note that not in all cases we can meet your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

How long will it take us to respond to your request?

5 days

By what means will we communicate the response to your request?

To the same e-mail address from which the request was sent.

Use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies are the following:

Session identifiers, user name and passwords, User’s preferred language, Region in which the user is located, Date and time of the start and end of a user’s session.

These cookies, web beacons and other technologies can be disabled. To find out how to do this, please consult your browser’s help menu. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons. We are committed to keep this privacy notice updated on the changes that may occur and you can always consult the updates that exist on the website https://sedraga.com/privacy-policy/.

Last update of this privacy notice: 05/25/2024

TERMNS AND CONDITIONS

General information

This website is operated by SEDRAGA . Throughout the site, the terms “we”, “us” and “our” refer to SEDRAGA with trade name offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, suppliers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Store conditions

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You may not transmit worms, viruses or any code of a destructive nature.

Failure to comply with or breach of any of these Terms will result in immediate termination of your Services.

General terms and conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

Los títulos utilizados en este acuerdo se incluyen solo por conveniencia y no limita o afecta a estos Términos.

Accuracy, completeness and timeliness of information

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to service and prices

Prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Products or services

Products are available exclusively online through the website. These products or services may have limited quantities and may be subject to return or exchange according to our return policy only.

We have made every effort to display the colors and images of our products, in the store, as accurately as possible. We cannot guarantee that your computer monitor will display colors accurately.

All products are subject to availability. Banner images are illustrative. They are legal and cover all publications made in all media.

All promotions are not cumulative with other promotions. They apply while supplies last and are restricted to one per person.

The use of coupons is personal, only one coupon per user. Coupon per order. Each coupon may have particular restrictions that will be communicated in the banner.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We are not responsible for lost orders; the onus is on the purchaser to ensure that his delivery address is accurate.

We do not guarantee that the quality of the products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SEDRAGA is committed to providing the best products that meet our fashion grooming standards, as well as comply with the highest health safety and related applicable regulatory requirements. In the event that any of our products do not meet the highest standards, we will not be liable for any damages resulting from the failure to use or defect of the products, and we will remove the product from our marketplace immediately.

Billing accuracy and account information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

Prices may vary without prior notice due to external factors: currency devaluations, drastic alterations in the exchange rate, among others.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting us via email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

Optional tools

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising out of or relating to your use of tools provided by third parties.

Any use you make of optional tools offered through the Site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).

We may also, in the future, offer you new services and/or features through the Site (including, the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

Third party links

Certain content, products and services available via our Service may include material from third parties.

Third-party links on this site may redirect to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party material or websites, or for any materials, products or services of third parties.

We shall not be liable for any damages or injury related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

User feedback, recruitment and other mailings

If, at our request, you submit certain specific submissions (e.g., contest entries) or without a request from us you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments you have submitted to us. We do not and will not have any obligation (1) to keep any comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene or objectionable or violates any party’s intellectual property or the Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, use an identity other than a legitimate one, or otherwise mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability with respect to comments posted by you or any third party.

Personal information

Your submission of personal information through the Site is governed by our Privacy Policy. 

Errors, inaccuracies and omissions

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Service or any related website is inaccurate at any time without notice (including after you have submitted your order).

We undertake no obligation to update, correct or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied on the Service or any related website should be taken to indicate that all information on the Service or any related website has been modified or updated.

Prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances; (d) to infringe or violate our or any third party’s intellectual property right; (e) to harass, abuse, insult, harm, defame, libel, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites or the Internet; (h) to collect or track personal information from others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites or the Internet. We reserve the right to suspend your use of the Service or any related website for violating any of the prohibited use items.

Disclaimer of warranties; limitation of liability

We do not warrant or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that use of, or the possibility of using, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall SEDRAGA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential damages, losses, claims, or damages of any kind, including, without limitation, lost profits, lost revenues, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless SEDRAGA and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Divisibility

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be effective to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the validity of enforceability of the other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our judgment, you fail, or are suspected of having failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).

Full agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting group.

Return policy

Returns can be made from the date on which the courier delivered your order to the address indicated at the time of purchase. You must notify us of the return before the return date is reached through one of our customer service channels:

Conditions

To be eligible for a return, the item must:

– Be unused and in the same condition in which you received it. It must also be in its original packaging.

-It will not be valid if the product is damaged on purpose.

-No returns will be accepted for change of mind.

Money refund (only applies to cases of warranty and withdrawal law): – Through transfer (savings account, checking account, savings on hand): it is done approximately within five working days after receiving the product back in our warehouse.

-Through reversal of payment: fifteen working days after receiving the product in our warehouse. This reversal is at the expense and order of your bank, any doubt you must communicate directly with them.

Product conditions

The product must be returned in optimal conditions in case of purchase regret, being the product identical to how it was sent. You must have the original labels or, if they have already been removed, you must put them in the packaging. Once we receive the product in our warehouse we will refund your money within 5 days. In case the returned product is not the one that has been sent previously, has damages caused by the buyer or does not present a reason for return due to an error on the part of the store, the money will not be refunded. We do not accept returns due to buyer’s error in choosing the wrong size.

Products applied

Returns apply to all products.

Response time

Money refund: Depending on the payment method you used for your purchase, the refund will be made via wire transfer or to your credit card. Partial refunds will be processed via wire transfer. Exchanges will be shipped approximately 3 business days after the product is received in the warehouse and the same times as regular delivery will apply.

Shipping Costs

The User may return free of charge, any product that presents manufacturing defects.

Law

For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts of the renounced city expressly to any other jurisdiction that may correspond to them by reason of their present or future domiciles.

Changes in the terms of service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact information

Questions about the Terms of Service should be sent to sdg@sedraga.com

Last update of this terms and conditions document: 05/25/2024

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